Our FAQS
Frequently Asked Questions
What’s included in a regular house clean?
A standard house clean usually covers vacuuming, mopping, dusting, bathrooms, kitchens, and living areas. We can also tailor the service to focus on the areas you want most attention on, like high-traffic spaces or kitchens.
How long does a typical clean take?
The time depends on the size of the property and the type of clean. A small unit might take a couple of hours, while a larger family home or a deep clean will take longer. We’ll give you an estimate before starting so you know what to expect.
Do you use eco-friendly products?
Yes. We use safe, high-quality cleaning products that are tough on dirt but gentle for your family, pets, and the environment. If you have specific product preferences, let us know and we’ll be happy to accommodate.
What makes an end-of-lease clean different from a regular clean?
End-of-lease cleans are more detailed. We focus on areas property managers and landlords check, like ovens, skirting boards, bathrooms, and windows. The goal is to leave the home spotless and ready for inspection.
Do you bring your own cleaning equipment?
Yes. We bring all the supplies and equipment needed, including vacuums, mops, and products. You don’t need to provide anything unless you’d like us to use your preferred products.
Do I need to be home while you clean?
It’s completely up to you. Many clients prefer to give us access and come home to a clean space, while others like to be around. We’re happy to work with whichever option makes you comfortable.
What should I do before the cleaners arrive?
It helps if personal items are put away so we can focus on cleaning surfaces and rooms efficiently. For Airbnb or end-of-lease cleans, making sure we have clear access to all areas saves time and ensures nothing gets missed.
Can you handle tough jobs like hoarder or squalor cleans?
Yes. These situations are handled with discretion and care. Our goal is to restore the property to a safe, liveable condition, and we understand the sensitivity involved. We never judge — we just focus on helping.
What happens during an Airbnb changeover?
We make sure the property is spotless for the next guest. That usually includes cleaning bathrooms and kitchens, vacuuming and mopping, changing sheets, and ensuring everything looks guest-ready.
What if I’m not happy with the clean?
We stand by our work. If you’re not satisfied, let us know and we’ll come back to fix it at no extra cost. Our satisfaction guarantee is there to give you peace of mind.
Still have questions?
Our team is here to help. Whether you need advice on the right service, want to discuss your specific cleaning needs, or just prefer to speak with someone directly — we’re only a click away.
Lorem ipsum dolor sit amet consectetur adipiscing elit sed do eiusmod tempor incididunt ut labore.
Trusted by the Community
A family-run team with a reputation built on reliability, respect, and consistent results.
Flexible Scheduling
Choose weekly, fortnightly, monthly, or one-off cleans — tailored to fit your lifestyle.
Satisfaction Guarantee
If it’s not done right, we’ll come back and fix it free of charge.t cupidatat non proident sunt in culpa qui officia mollit anim id est laborum.